This Refund and Cancellation Policy outlines the terms under which transactions made through the Instamojo payment gateway on the Nirvaan Foundation of Skill Development platform will be processed.
Upon successful completion of a payment transaction, you enter into a legally binding agreement with Nirvaan Foundation of Skill Development to avail the selected product or service. Once the transaction is confirmed, cancellation is not permitted unless explicitly stated on the platform.
Cancellation of any course or service is subject to approval by the Nirvaan Foundation of Skill Development. We reserve the right to accept or reject any cancellation requests at our sole discretion. Additional documentation or clarification may be requested prior to approval.
Refunds will only be considered under the following conditions:
The service or course delivered does not match the description as mentioned on the platform.
A valid refund request is raised within three (3) days from the date of the transaction or within the duration specifically mentioned on the platform (never less than three days).
The request includes specific reasons and evidence to support the claim.
To initiate a refund request, you may:
The reason for refund
The specific violation of platform terms (if any)
Supporting documentation or proof (if applicable)
All refund claims will be reviewed by the team at Nirvaan Foundation of Skill Development. We may request additional details for verification before approving any request. The final decision regarding refunds lies with us and will be communicated within a reasonable timeframe.
No refund shall be issued for services that have been fully delivered, accessed, or consumed, unless the service delivered materially differs from what was promised.
For further assistance, you may contact us at:
📧 info@nirvaan.org
📞 +91 62387 43732
🏢 Block No. 8, T K Industrial Estate, Acharya Donde Marg, Sewri (West), Mumbai, Maharashtra 400 015